Shipping Policy – CleanXCity
Effective Date: May 17, 2025
At CleanXCity, we strive to deliver your orders promptly and safely. This Shipping Policy explains our shipping methods, delivery times, and related information for products purchased on cleanxcity.xyz.
1. Shipping Methods and Carriers
We use trusted shipping carriers to deliver your orders, including USPS, UPS, FedEx, or other reliable couriers depending on your location and package size.
2. Shipping Timeframes
Standard shipping typically takes 3-7 business days within the continental United States.
Delivery times may vary based on location, carrier, and external factors beyond our control.
Expedited shipping options may be available at checkout for an additional fee.
3. Shipping Costs
Shipping fees are calculated at checkout based on the weight, size, and destination of your order. Occasionally, we may offer free shipping promotions.
4. Order Processing Time
Orders are generally processed within 1-2 business days after payment confirmation, excluding weekends and holidays.
5. Shipping Address
Please ensure your shipping address is accurate and complete. CleanXCity is not responsible for delays or lost packages due to incorrect or incomplete addresses.
6. Tracking Your Order
Once your order ships, you will receive a confirmation email with tracking information so you can monitor your package delivery.
7. Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us promptly at info@cleanxcity.xyz or (315) 507-2959. We will assist in filing claims with the carrier and resolving the issue.
8. International Shipping
Currently, CleanXCity ships only within the United States. We do not offer international shipping at this time.
9. Contact Us
For any questions about shipping, please contact:
CleanXCity
77 Clinton St #APT R8
New York Mills, NY 13417
Phone: (315) 507-2959
Email: info@cleanxcity.xyz
Website: cleanxcity.xyz