Privacy Policy – CleanXCity
Effective Date: May 17, 2025
At CleanXCity, we prioritize protecting your privacy while delivering top-quality cleaning services and products to customers in New York. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or purchase our services and products.
1. Information We Collect
We collect personal information to provide, improve, and personalize our services and product offerings:
Personal Identification Data: Name, phone number, email address, shipping and billing address, payment information collected during purchases or service bookings.
Service Details: Information about cleaning services requested, dates, preferences.
Order Information: Details of products ordered, payment status, delivery tracking.
Website Usage Data: IP address, browser type, cookies, and usage analytics to improve user experience and marketing.
Customer Communications: Emails, chats, phone calls, and inquiries you send to us.
2. How We Use Your Information
Your data helps us to:
Process and fulfill product orders and service bookings
Communicate order status, delivery updates, and service information
Provide customer support and resolve issues
Personalize marketing and promotional offers (with consent)
Improve our website, products, and services
Comply with legal and regulatory obligations
3. Sharing Your Information
CleanXCity does not sell or rent your personal data to third parties. We share information only with:
Trusted service providers (payment processors, shipping companies, IT services) under confidentiality agreements
Legal authorities when required by law
Third-party marketing partners only if you have opted-in
4. Data Security
We use industry-standard security measures such as SSL encryption, firewalls, and secure payment gateways to protect your information. Access to your personal data is limited to authorized personnel only.
5. Your Rights
You have the right to:
Access, correct, or delete your personal information
Withdraw consent for marketing communications
Request a copy of your data
Object to certain data processing activities
To exercise these rights, please contact us as below.
6. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience, analyze site traffic, and offer relevant promotions. You can manage cookie preferences via your browser settings.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
8. Policy Updates
We may update this Privacy Policy periodically. Changes will be posted here with an updated effective date.
9. Contact Us
If you have questions or concerns regarding your privacy or this policy, please contact:
CleanXCity
77 Clinton St #APT R8
New York Mills, NY 13417
Phone: (315) 507-2959
Email: info@cleanxcity.xyz
Website: cleanxcity.xyz